Apply for a postal vote Performance dashboard

Live service usage

Postal vote applications submitted in a 5-minute period

2 applications in the past 5 minutes

Past 24 hours - applications per 5 minutes

Time Online Applications
8:05 am 2
8:00 am 0
7:55 am 0
7:50 am 0
7:45 am 0
7:40 am 0

Applications breakdown

2 Jan 2025 625 total applications submitted in the past day

Application breakdown graphs

Applications per day

Applications per day

Applications per week

Date Online Paper forms
2 Jan 2025 360 265
1 Jan 2025 191 0
31 Dec 2024 241 166
30 Dec 2024 290 116
29 Dec 2024 253 0
28 Dec 2024 227 0

Online take-up

Percentage of online applications, instead of paper

1 to 31 Dec 2024 55%
Month Online take-up rate
1 to 31 Dec 2024 55%
1 to 30 Nov 2024 53%
1 to 31 Oct 2024 55%
1 to 30 Sep 2024 63%
1 to 31 Aug 2024 67%
1 to 31 Jul 2024 55%

Applications by age group

Date Under 25 25 to 34 35 to 44 45 to 54 55 to 64 65 to 74 Over 75
2 Jan 2025 45 61 106 94 91 87 141
1 Jan 2025 16 33 37 28 35 23 19
31 Dec 2024 42 52 59 51 70 53 79
30 Dec 2024 45 48 70 78 65 46 54
29 Dec 2024 24 23 38 52 66 32 18
28 Dec 2024 12 31 46 44 40 31 23

Applications by nation

Date England Scotland Wales
2 Jan 2025 624 0 1
1 Jan 2025 191 0 0
31 Dec 2024 395 6 6
30 Dec 2024 404 0 2
29 Dec 2024 253 0 0
28 Dec 2024 225 2 0

User satisfaction

Overall satisfaction score, with 100% = 'very satisfied' to 0% = 'very dissatisfied'

23 Dec 2024 90%
Week Overall satisfaction Very dissatisfied Dissatisfied Neither satisfied
or dissatisfied
Satisfied Very satisfied
23 Dec 2024 90% 0 1 2 7 25
16 Dec 2024 89% 1 2 0 11 34
9 Dec 2024 89% 2 3 4 16 67
2 Dec 2024 88% 3 4 5 21 80
25 Nov 2024 91% 2 5 6 24 119
18 Nov 2024 91% 1 1 6 11 62

Service availability - 30 days

2 Jan 2025 100%
Date Response time Uptime
2 Jan 2025 518ms 100%
1 Jan 2025 536ms 100%
31 Dec 2024 559ms 100%
30 Dec 2024 530ms 100%
29 Dec 2024 530ms 100%
28 Dec 2024 537ms 100%

Service availability - 24 hours

7:00 am 100%
Time Response time Uptime
7:00 am 552ms 100%
6:00 am 538ms 100%
5:00 am 573ms 100%
4:00 am 542ms 100%
3:00 am 560ms 100%
2:00 am 549ms 100%

This service is for registered electors who want to apply for a postal vote.

For the:

Ministry of Housing, Communities and Local Government

User:

Individuals who want to vote by post

Service costs paid by:

Department budget